I’m logged in to my account. What information can I access?
In your account, you can access:
- Orders, including events and books
- Recurring donations you have set up
- Address on file
- Payment methods on file
- Account details including your name, email, and password
- Log out
Do you ship books internationally?
We are only able to ship within the United States. But you can join our virtual events from all over the world!
I want to change my password. How do I do that?
When you are logged into your account, click on the “Account Details” tab. It will bring up a screen where you can enter your current password and new password.
Do I have to create an account to check out?
While we encourage you to create an account, it is not required. To check out as a guest, click “Continue” when you reach the login page (step 1 of the checkout process).
On the billing page (step 2 of the checkout process), you can opt out of creating an account by leaving the yellow box at the bottom of the page unchecked.
We do recommend creating an account. When you create an account, you can log in to review your previous and upcoming events and orders and see donations you’ve made. You can also skip steps like filling in your address every time you make a new order.
I don’t have an account, but I want to see my purchases and events. Can I do that?
If you do not have an account, you cannot log in to see your purchases and events. You will have received a confirmation email about your order and should refer to the information there. If you are having trouble, please contact us at events@nwstc.org.
Do I have to have a PayPal account to check out?
You do not need to have a PayPal account to check out. You can use your credit card through PayPal like a regular transaction at an online store. You can also choose to use Stripe, which also processes your credit card like a standard transaction.
Can’t Find the Right Question/Answer?
If you have further questions, please contact us at 231-642-2635.
I’m having trouble checking out. What should I do?
Call us for support! 231-642-2635
I don’t have an account, but I want to see my purchases and events. Can I do that?
If you do not have an account, you cannot log in to see your purchases and events. You will have received a confirmation email about your order and should refer to the information there. If you are having trouble, please contact us at events@nwstc.org.
Can’t Find the Right Question/Answer?
If you have further questions, please contact us at 231-642-2635.